FAQ

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Revision as of 15:26, 5 July 2016 by Sanash (Talk | contribs)

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Shipping Method Error

When checking out a phone number is required.

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If you miss the first notice and do not edit your address, you will then get a red notice indicating that the "Selected shipping address in invalid"

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To fix this error, simply click 'Edit Address' and type in your phone number

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If you are getting this error, contact sosadmins@mesfire.com immediately for help!

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Forgot Your Password?

You no longer have to go to you Administrator to reset your password! If you forgot your password simply click "Forgot password?" next to the LOGIN button.

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Fill in your email address and click "send email"

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If you fill out an incorrect email you will get this error:

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Otherwise, if it is correct you will get this notice:

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You should get an email that says:

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Clicking on the link will bring you to the password reset page. If you remember your password before you click change password, you can always click "Cancel & Return To Log In"

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