Difference between revisions of "FAQ"
| Line 13: | Line 13: | ||
== Forgot Your Password? == | == Forgot Your Password? == | ||
| − | + | '''You no longer have to go to you Administrator to reset your password!''' | |
| + | If you forgot your password simply click "Forgot password?" next to the LOGIN button. | ||
:[[File:ClipCapIt-160223-111849.PNG]] | :[[File:ClipCapIt-160223-111849.PNG]] | ||
Fill in your email address and click "send email" | Fill in your email address and click "send email" | ||
:[[File:ClipCapIt-160222-122920.PNG]] | :[[File:ClipCapIt-160222-122920.PNG]] | ||
| + | If you fill out an incorrect email you will get this error: | ||
| + | :[[File:ClipCapIt-160705-111926.PNG]] | ||
| + | Otherwise, if it is correct you will get this notice: | ||
:[[File:ClipCapIt-160222-123035.PNG]] | :[[File:ClipCapIt-160222-123035.PNG]] | ||
You should get an email that says: | You should get an email that says: | ||
:[[File:ClipCapIt-160222-124555.PNG]] | :[[File:ClipCapIt-160222-124555.PNG]] | ||
| − | Clicking on the link will bring you to the password reset page. If you remember your password, you can always click "Cancel & Return To Log In" | + | Clicking on the link will bring you to the password reset page. If you remember your password ''before'' you click change password, you can always click "Cancel & Return To Log In" |
:[[File:ClipCapIt-160222-124633.PNG]] | :[[File:ClipCapIt-160222-124633.PNG]] | ||
Revision as of 15:20, 5 July 2016
Shipping Method Error
When checking out a phone number is required.
If you miss the first notice and do not edit your address, you will then get a red notice indicating that the "Selected shipping address in invalid"
To fix this error, simply click 'Edit Address' and type in your phone number
Forgot Your Password?
You no longer have to go to you Administrator to reset your password! If you forgot your password simply click "Forgot password?" next to the LOGIN button.
Fill in your email address and click "send email"
If you fill out an incorrect email you will get this error:
Otherwise, if it is correct you will get this notice:
You should get an email that says:
Clicking on the link will bring you to the password reset page. If you remember your password before you click change password, you can always click "Cancel & Return To Log In"
