Difference between revisions of "FAQ"
From MES SOS Wiki
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| + | ==Shipping Method Error== | ||
When checking out a '''phone number is required.''' | When checking out a '''phone number is required.''' | ||
:[[File:ClipCapIt-160517-132421.PNG]] | :[[File:ClipCapIt-160517-132421.PNG]] | ||
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| + | == Forgot Your Password? == | ||
Now, you do not have to wait to have your password reset for you! Go to your store website and on the home page you will find a 'Forgot password' button next to the LOG IN button. | Now, you do not have to wait to have your password reset for you! Go to your store website and on the home page you will find a 'Forgot password' button next to the LOG IN button. | ||
Revision as of 14:02, 5 July 2016
Shipping Method Error
When checking out a phone number is required.
If you miss the first notice and do not edit your address, you will then get a red notice indicating that the "Selected shipping address in invalid"
To fix this error, simply click 'Edit Address' and type in your phone number
Forgot Your Password?
Now, you do not have to wait to have your password reset for you! Go to your store website and on the home page you will find a 'Forgot password' button next to the LOG IN button.
Fill in your email address and click "send email"
You should get an email that says:
Clicking on the link will bring you to the password reset page. If you remember your password, you can always click "Cancel & Return To Log In"
