Difference between revisions of "FAQ"

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==Shipping Method Error==
 
When checking out a '''phone number is required.'''
 
When checking out a '''phone number is required.'''
 
:[[File:ClipCapIt-160517-132421.PNG]]
 
:[[File:ClipCapIt-160517-132421.PNG]]
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To fix this error, simply click 'Edit Address' and type in your phone number
 
To fix this error, simply click 'Edit Address' and type in your phone number
 
:[[File:ClipCapIt-160517-132744.PNG]]
 
:[[File:ClipCapIt-160517-132744.PNG]]
 
 
Forgot Your Password?
 
 
Now, you do not have to wait to have your password reset for you! Go to your store website and on the home page you will  find a 'Forgot password' button next to the LOG IN button.
 
:[[File:ClipCapIt-160223-111849.PNG]]
 
Fill in your email address and click "send email"
 
:[[File:ClipCapIt-160222-122920.PNG]]
 
:[[File:ClipCapIt-160222-123035.PNG]]
 
You should get an email that says:
 
:[[File:ClipCapIt-160222-124555.PNG]]
 
Clicking on the link will bring you to the password reset page. If you remember your password, you can always click "Cancel & Return To Log In"
 
:[[File:ClipCapIt-160222-124633.PNG]]
 

Latest revision as of 21:52, 15 January 2019

Shipping Method Error

When checking out a phone number is required.

ClipCapIt-160517-132421.PNG

If you miss the first notice and do not edit your address, you will then get a red notice indicating that the "Selected shipping address in invalid"

ClipCapIt-160517-132540.PNG

To fix this error, simply click 'Edit Address' and type in your phone number

ClipCapIt-160517-132744.PNG